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.NET Development
.NET Support
CMS
Web Development
Support
Mobile & IoT
SVIKA POS
Manufacturing
Distribution
Professional Services
E-Commerce
Retail
Food & Beverages
Software
Media & Publishing
Business Challenges
The main challenges faced were –
Traffic Management and Load balancing.
Inventory Management.
Integration with in house Platform to Automate Order to CASH process.
Unorganised Procurement process.
Real time inventory Sync.
Entity Restructuring.
Why Oracle NetSuite
Client chose Oracle NetSuite mainly due to following -
- Industry-standards-based integration
- Unified cloud-based ERP platform.
- Robust & integrated Supply Chain, and Finance modules.
- Scalability for multi-location operations.
- Real-time dashboards and analytics for better decision-making.
- In-built reports for real time analysis
Client engaged Invitra Technologies as their implementation partner, right from day one, to map all processes through standard configurations, customized functionalities, integration with in-house platform build for Order Processing.
Implementation Methodology
Invitra's Approach
How Invitra Technologies Pvt. Ltd. executed the project
1
Assessment & Blueprinting
- Conducted detailed business requirement workshops.
- Mapped "As-Is" and designed "To-Be" processes.
2
Implementation Scope
- Modules Implemented:
- Inventory Management
- Procure-to-Pay(P2P)
- Order-to-Cash(O2C)
- Finance & Accounting
- Integration with in-house platform and third party software.
- Traffic Management and Load balancing (Concurrency)
3
Customization & Optimization
- Developed custom workflows for sales order creation, Inventory Tracking, order management.
- Automated workflows for procurement using replenishment methods.
- Configured dashboards for functional departments and stakeholders.
4
Change Management & Training
- Onsite/remote training sessions for end users.
- Continuous support during go-live phase.
- Enhancements
5
Implementation
The successful implementation covers in-depth mapping of all the sales, procurement & accounting functions.
- Lot Numbered Inventory Items: Siting to compliance requirement, all Inventory items created are of Lot Numbered Inventory Items with costing method of FIFO (First in First Out). Segmented by Manufacturing brands, salt content and Drug type.
- Integrated with In-house platform to update/create new Inventory Items.
- Procurement: Third party aggregator platform integrated with NetSuite to record purchase orders and vendor bills.
- Custom Backorder sheet is sent to In-house platform which is then referred to place and procured the orders.
- Upon Confirmation of the orders placed on third party platform, through an integration the Purchase orders and Vendor bills are recorded.
- O2C: Catering to B2C Customer category (online) orders from platform are pushed to Netsuite.15k+ daily orders with TAT of Maximum 2 days across all locations are recorded, committed, fulfilled and invoiced using RestLet integration.
- Returns: Customers have 60 Days timeframe for returns and returns are processed either partially or fully with refunds based on the payment methods. The entire returns process is integrated with in-house platform, eliminating the need of manual intervention in returns.
- Reports and Dashboards: Customized reports and saved searches created as per functional user’s requirements. Dashboards created for functional groups and stakeholders.
Results Achieved
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100% automation in order to cash process.
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Real-time visibility in inventory movement.
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Improved scalability to support multi-location operations.
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Integration with third party tools to minimise data loss.